Getting Here

We are located at 1255 Dundas Street West on the south side of Dundas, east of Dovercourt. The 505 TTC streetcar stops near the clinic, street parking available on Dundas, and a Green P parking lot a short walk from the clinic on Harrison St. Our door is tricky, please push to enter!

Cancellation Policy

We require 24 hours notice for all appointment cancellations at the clinic. Late cancellations are subject to a charge of the full cost of the visit. We understand that things come up and that last minute cancellations are sometimes inevitable. Our policy is in place to maintain consistency for all of our patients and to value the time of our practitioners.

Same Day Appointments

Please contact the clinic at 416-530-2777 or hello@craftedbalanceclinic.com for same day appointments.

New Patients

All of our staff members are accepting new patients. You are welcome to book complimentary meet and greets with the staff who offer them in order to find the right fit for you. We look forward to meeting you!

Psychotherapy Fee Update November 1, 2024

Effective November 1, 2024, psychotherapy will have an updated fee schedule - Details can be found here

Naturopathic Medicine

Naturopathic Medicine is a holistic approach to health that encompasses lifestyle pillars of movement, diet, mindset, connection and rest. Our naturopathic doctors leverage intentional lab testing, supplementation with vitamins, herbal medicine, acupuncture and lifestyle support to create a personalize care plan for you. Our clinic focuses on supporting patients with optimizing their horm... Read More

Naturopathic Medicine is a holistic approach to health that encompasses lifestyle pillars of movement, diet, mindset, connection and rest.

Our naturopathic doctors leverage intentional lab testing, supplementation with vitamins, herbal medicine, acupuncture and lifestyle support to create a personalize care plan for you.

Our clinic focuses on supporting patients with optimizing their hormonal, gut, skin, and mental health.


Pelvic Floor Therapy (with a Naturopathic Doctor)

Pelvic floor therapy is offered by Dr. Fiona Callender, one of our Naturopathic Doctors. Pelvic floor therapy is an evidence-based treatment for many conditions of the pelvis including pain, prolapse, and incontinence. It can be a support for many of us through each phase of life including pregnancy, post-partum, athletic pursuits, and menopause. With a thorough assessment of your symptoms as w... Read More

Pelvic floor therapy is offered by Dr. Fiona Callender, one of our Naturopathic Doctors. Pelvic floor therapy is an evidence-based treatment for many conditions of the pelvis including pain, prolapse, and incontinence. It can be a support for many of us through each phase of life including pregnancy, post-partum, athletic pursuits, and menopause. With a thorough assessment of your symptoms as well as a physical exam, you will get a treatment plan that is tailored personally to you and your goals.


Massage Therapy (RMT)

Massage therapy is the hands-on manipulation of the soft tissues of the body. This treatment specifically focuses on the muscles, connective tissue, tendons, ligaments and joints for the purpose of optimizing health.

Massage therapy treatment has a therapeutic effect on the body by optimizing overall health and well-being via the muscular, nervous and circulatory system.


Acupuncture (R. Ac)


Psychotherapy (RP)


Microneedling (with Acupuncturist)

Microneedling, also known as collagen induction therapy, is a minimally invasive cosmetic procedure that involves using a device embedded with fine needles to create tiny, controlled punctures in the skin. These micro-injuries trigger the body's natural wound healing process, stimulating the production of collagen and elastin, two key proteins essential for maintaining youthful, firm, and smoot... Read More

Microneedling, also known as collagen induction therapy, is a minimally invasive cosmetic procedure that involves using a device embedded with fine needles to create tiny, controlled punctures in the skin. These micro-injuries trigger the body's natural wound healing process, stimulating the production of collagen and elastin, two key proteins essential for maintaining youthful, firm, and smooth skin.

Microneedling effectively treats age spots, blackheads, hyperpigmentation (melasma), acne spots and scars, fine lines, and wrinkles, while also improving the appearance of dull, "tired-looking" skin. It can be applied to the face, neck, décolleté, arms, hands, legs, abdomen, and neck—areas that typically show the most noticeable signs of aging and sun damage.

Patients often notice a "glow" to their skin immediately after the procedure, with visible improvements developing over the next several weeks. The results continue to enhance for up to six months post-treatment. While some patients achieve noticeable results with a single annual session, most dermatologists recommend a series of two to three treatments spaced six to eight weeks apart for optimal outcomes. For those with more significant skincare concerns, such as deep acne scars, six to eight sessions at six-week intervals are recommended.

Every treatment comes with a complimentary post-procedure kit from PCA skincare, with curated products that are safe for the skin post procedure.

Dr. Fiona is passionate about supporting and empowering women through each stage of life. She believes that healthcare should be a collaborative process and embraces finding sustainability and enjoyment in optimizing health. Guided by the understanding that you know your body best, her goal is to support and empower you with the tools to improve your own health. She approaches care through a trauma-informed and compassionate lens, meeting you where you are at on any given day.

Dr. Fiona’s clinical focus is on supporting hormonal health, especially as it pertains to fertility goals, menstrual cycle irregularities and symptoms, pregnancy and postpartum, endometriosis and chronic pain conditions. Optimizing digestion and skin health are also a large part of her practice.

Largely sparked by the needs of her patients with endometriosis and pelvic pain, she has completed additional training in pelvic floor therapy, including courses specific to urinary symptoms, pelvic pain, pregnancy care and running-specific pelvic floor concerns.

Dr. Fiona completed her undergraduate degree at the University of Toronto, where she also competed in track and field at the national level. She then completed four years at the Canadian College of Naturopathic Medicine and became certified as a Sports Nutritionist (CISSN).

Dr. Fiona is passionate about supporting and empowering women through each stage of life. She bel... Read More

Nicole is a Registered Acupuncturist with a diploma from the Ontario College of Traditional Chinese Medicine. Nicole is passionate about supporting one’s wellness and quality of living, at any stage of life, using the many modalities that Chinese Medicine has to offer. She recognizes that every individual is unique and the importance of interconnected health.

Nicole is a Registered Acupuncturist with a diploma from the Ontario College of Traditional Chine... Read More

Dr. Madeleine loves to support patients in feeling healthy, happy and confident. She truly believes that no symptom or circumstance should get in the way of patients pursuing their dreams and provides compassionate care that honours our human side. 

Dr. Madeleine’s clinical focus is in hormonal health, supporting her patients with various hormonal transitions and mental health.

  • Perimenopause & Menopause
  • Metabolic Health & Weight Changes
  • Prevention of cardiovascular disease, diabetes, cancer & Optimal Aging
  • Mental Health (including PMS & PMDD)

She also happily supports her patient’s digestion, skin health, and general well-being.

Dr. Madeleine has successfully met the Standard of Practice for Prescribing under the College of Ontario Naturopaths and is qualified to provide prescriptions for hormone replacement therapy, vitamin B12 injections and high-dose Vitamin D for patients who require it.

Madeleine is a guest lecturer at the University of Toronto, and serves as the nutrition and wellness consultant for the Caledon Soccer Club, of which she is a long time member of their Senior Women’s Provincial Elite Team (who qualified & competed at Nationals in 2023!).

Dr. Madeleine loves to support patients in feeling healthy, happy and confident. She truly believ... Read More

Nicole is passionate about supporting individuals who are looking to prioritize their mental health and wellbeing. She uses an integrated, holistic approach to therapy, and focuses on building collaborative relationships with her clients. She strives to create an open, non-judgmental space for clients to speak openly about challenges, big and small.

Before becoming a therapist, Nicole worked as a teacher in the public school system. She incorporates her passion for education in her work with clients, providing psychoeducation as needed. Nicole considers herself a life-long learner and is continuously developing her therapeutic skills to best support her clients in various areas. She incorporates multiple therapeutic approaches, including cognitive-behavioural therapy, solution-focused therapy, mindfulness, and self-compassion practices.

Nicole is passionate about supporting individuals who are looking to prioritize their mental heal... Read More

Elijah Miley is a registered acupuncturist with a diploma in Acupuncture and Moxibustion and has completed 668 clinical hours. Previously, Elijah worked as a first responder but was driven to work in healing practices after experiencing chronic illness. He specializes in stress-related illnesses and autoimmune issues. Elijah’s breadth of knowledge and experience allows him to provide compassionate and effective care. He is a member of the LGBTQIA+ community and takes pride in supporting the community.

Elijah Miley is a registered acupuncturist with a diploma in Acupuncture and Moxibustion and has ... Read More

Lindsay graduated from Sutherland-Chan School of Massage Therapy in Toronto. Life experiences and curiosity led her to pursue a deeper understanding of the human body and the power of healing through massage therapy. Lindsay’s strongest technique is the intent to heal utilizing a client-centred approach to treatment, focusing on individual needs and self care recommendations suited to their goals.

To ensure your highest level of comfort, you can expect a brief discussion prior to the massage concerning your goals for the treatment as well as answering any questions you may have about massage therapy. There will also be an opportunity at the end of the appointment to check in with Lindsay to discuss post treatment care recommendations in relation to your health and lifestyle goals.

Outside of her passion for health and wellness, Lindsay loves reading, travel and music. She has made Toronto her home since 2015 and enjoys exploring the city with her friends.

Lindsay is in good standing with the College of Massage Therapists Ontario (CMTO).

Lindsay graduated from Sutherland-Chan School of Massage Therapy in Toronto. Life experiences and... Read More

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Located at: 1255 Dundas St. West, Toronto
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